Rebuy Shop Amazon
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Kai Ryan, I too had a sad feeling with my order which i ordered couple of days back,,whn i searched in google i got this URL for price drop refund policy of amazons, just now tried it and the representative was good enough to refund back the 50$ difference ;)
Me:I have been told by amazon advisors in the past that if the price changes within 7 days then the customer can have a refund of the difference. The policy used to be within 30 days, but then it changed to 7. Does this policy no longer exist If so, when did it change
Having just spoken to amazon customer service and can confirm that they are indeed the best customer service. They are issuing a price difference refund, I am very pleased and will remain an amazon customer.
I just found an item that I ordered 2 days ago has dropped $20. I found this site, followed your directions, and within 3 minutes of sending the email, I received a response. They will refund my $20.04 immediately and thanked me for shopping with them. Amazon really has this customer service thing figured out. And thank you for the information!!!
It is important to say, that you can only ONCE ask for the partial refund. In some cases, 3 days later you can see an item 20 $ lower. You ask for the refund. And 2 days later item could be even lower. In this case amazon would not honor a second price match. I am amazon shopaholic!! i need help!!!! hahahahaha (just kidding, but sort of ;=)
I JUST did this with an amazon sale of a MacBook Pro that jumped from $1999.00 to $2299.00 from the time I was looking at it to the time I made my purchase; the price dropped back down to $1999.00 the day after I made my purchase. The agent I chatted with was great, very helpful, and worked immediately to process the refund of the difference in price. The computer was a gift and I was disappointed to see it go up in price, but I needed it by the time I leave for a trip. The computer is still in transit to me right now, so it was great that they so quickly resolved the problem and changed the price for me to match the lower price.
Spoke to amazon and they said since its not the sale seller its tough luck! Even though the site URL is identical and links directly from my orders page and my order was originally fulfilled by Amazon!
Awesome!! thanks so much for the tip. I just bought a new dell computer 3 days ago. The price has now dropped by $100! I started a chat with an amazon rep, and within 5 minutes she had refunded my money.
I called amazon today, 5/2/16 for an item I purchased on 4/29 and went on sale 5/1/16. They said that their policy has changed, it used to be within 7 days and now they no longer do it. The CS agent said that they were just notified today of this recent change from last week.
I just spoke with an amazon rep via chat and I was also denied a $7 refund. I explained that this has happened in the past and they have always given me a refund or amazon credit but I was told flat out no exceptions.
I am absolutely shocked by her response and unprofessionalism. Every PRIOR experience with Amazon has been friendly and issue resolving. The fact that the customer service rep even suggested i shop elsewhere supports the other statements made here. Amazon has become cocky and no longer supports a positive customer service / serving mentality.
Unfortunately this did not work. Correct on the most recent update for 5/5/2016. I chatted with a rep and they refused to honor the the price adjustment. As suggested I called and it sounded encouraging, but they refused again. Love amazon, but they have customers pissed about this. The product I purchased literally changed pricing the next day.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews. 59ce067264
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